Popular tech blog Ars Technica decided to do a little experiment: employee Casey Johnston walked into three different AT&T stores on a mission to discover how well trained and favorable AT&T salesmen were towards the Nokia Lumia 900.
The results? It would seem slightly better than expected, I’m happy to report. Each time Casey walked into the store with a different situation in mind. First, she walked into the store claiming to be buying a phone for her mother with a “Droid” phone. The employee then went on to suggest another Android phone or a newer” alternative”, the Nokia Lumia 900. In general, the employee was helpful and knowledgable, although he did claim to be unsure whether or not the phone had a single-core or a dual-core processor.
Test 2 and test 3 went off with similar results, only slightly varying on the details. Some employees were slightly more knowledgable than others, while some seemed more genuinely enthusiastic about the product than others.
Check out the full details at Ars Technica in the source link.
Source: Ars Technica