Posts with tag eu

Games, apps, music, shows, movies - it's all fair game

Apple allows European customers to return digital purchases for two weeks

yosemite-itunes-logoResponding to a requests from the European Union, Apple has begun allowing European customers to return any and all digital purchases sold on Apple’s iTunes Store or App Store services for up to two weeks for a full refund, with or without a good reason. You’ll still need to pay the fee upfront – so that $15 movie is still going to cost $15 – but if you watch the movie and decided you don’t like it, back it can go.

The new policy is now in affect in all countries governed by the European Union, which means that American customers are still out of luck if they decide that crummy port of Soulcalibur isn’t up to their standards. Of course, there are fears that this sort of system is ripe for abuse, but good on the European Union and Apple for choosing not to treat would be customers as potential criminals.

Via: The Verge
Source: Apple

$730 million fine for missing Windows 7 SP1 feature

Microsoft gets hit with a hefty EU fine over browser ballot screen

When Microsoft reached an agreement with the EU back in the 2009, one of the biggest sticking points in their trial with the EU was that they needed to prominently give the user their choice as to which browser they wanted to use as soon as the first time the computer is connected to the Internet. Known as the “Browser Ballot”, Microsoft offered first-time internet users with a choice between using their famous Internet Explorer browser or numerous other alternatives, including Firefox, Chrome, Safari, and other smaller competitors. Microsoft would be mandated to include this screen on any version of Microsoft Windows shipped in Europe.

All was fine and dandy until Windows 7 Service Pack 1, which shipped to Windows 7 users in all European countries a couple of years ago. This is where all of Microsoft’s modern issues with the EU stem, as the update had an unfortunate side effect – it had a tendency to remove the Browser Ballot from Windows 7 computers. Whoops!

Fast forward to today, and the EU has finally issued a punishment to Microsoft for their breaking of the agreement – Microsoft will have to pay a hefty $730 million fine to the EU for their oversight. Microsoft apparently sees the fine as fair and will not contest the decision, and has issued the following statement on the matter:

“We take full responsibility for the technical error that caused this problem and have apologized for it. We provided the Commission with a complete and candid assessment of the situation, and we have taken steps to strengthen our software development and other processes to help avoid this mistake – or anything similar – in the future.”

 The Browser Ballot screen remains currently fully functional for all Windows XP, 7, and 8 licenses currently in use in the EU.

Source: Europa Press

Blames new regulatory standards

Apple kills the Mac Pro… in Europe

MacRumors has gotten hold of some unfortunate news for professional Apple users who just happen to live in Europe – it appears that Apple has made the decision to end sales of the Mac Pro in European nations as of March 1st because “these systems are not compliant with Amendment 1 of regulation IEC 60950-1, Second Edition which becomes effective on this date” – or, said another way, because the Mac Pros aren’t up to snuff to the latest regulatory standards in Europe.

Apple has long been expected to update their much neglected Mac Pro line sometime in 2013 after a note from Apple’s CEO Tim Cook stated that an update would indeed be coming this year. The end of Mac Pro sales in Europe does not necessarily exclude the possibility that these updated Mac Pro systems could be sold in Europe, but it would clearly demand significant changes in order for that to happen.

Via: MacRumors