Posts with tag macbook pro

Graphics card failures, angry customers, and a class action lawsuit

I’m part of the #mbp2011 club – MacBook Pro models sold in 2011 are dropping like flies




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If you’re the proud owner of a 15″ or 17″ MacBook Pro, take note; if you purchased your beloved MacBook Pro in 2011, keep an extra careful eye on your precious cargo. We’re over 750 pages into a post on Apple’s own Community Support forums, hundreds of Twitter posts later, and countless cases of defective MacBook Pro logic boards later, it’s become apparent to – well – just about everybody paying attention that there’s something wrong with these machines. Thousands have revealed that their 15″ or 17″ MacBook Pro, purchased in 2011, have suddenly just… stopped working; including my own. The root of the problem apparently lies within these notebook’s graphics cards, which are integrated into the logic board.

The signs vary slightly, but just about every time inevitably lead to a single solution – replacement of the entire logic board. I was working on my three year old notebook like normal yesterday when all of a sudden the screen went white. Thinking it was nothing but a system crash, I held down the power button and turned the machine back on – only to be greeted by the familiar Apple logo distorted, with the entire screen covered in a putrid shade of green. What’s worse, upon booting the operating system my entire notebook crashes nearly every single time; for an entire day now, my only solution has been to run the machine in single user mode… which is hardly a solution at all.

Browsing through Apple’s own support community reveals that others have similar issues ranging in severity. Some notebooks appear to work fine for a couple of minutes, booting up and allowing the user to work without a problem, until the graphics of the machine suddenly gets distorted leading to a lockup. Another common one sees the notebook working when the operating system is forced to only recognize these notebook’s integrated Intel graphics using a tool such as gfxCardStatus, however this solution didn’t work for me. One unlucky MacBook Pro owner has seen four of these 2011 MacBook Pros see logic board failures, suggesting that issues with these models may be more widespread than first believed.IMG_2976

The worst part about all of this isn’t even that Apple sold defective machines to customers for almost an entire year – though, that is pretty bad in and of itself – it’s that the company is now refusing to even acknowledge that there’s an issue. Despite a ton of pressure from customers, the support forum topic, and even an entire event dedicated to raising awareness on social networks by customers bitten by this bad Apple, Apple has remained silent on the issue – refusing to acknowledge a widespread issue nor issuing any sort of recall. Which means that, if you’re like me and the warranty is up on your MacBook Pro, you’re looking at a logic board replacement of around $750 just to get a laptop that, for all you know, could fail in a matter of weeks, months or just a few short years all over again.

In order to force Apple’s hand on the issue, a class action lawsuit has been launched against the company on behalf of owners of the 2011 MacBook Pro models effected, as well as owners of some other Mac models that might suffer similar issues. The lawsuit claims that Apple “had knowledge of the defect, yet willfully and intentionally decided to hide the defect, resulting in continuing damage to the Class.”

We’ve reached out to Apple for comment and will update this post with any response or information we might receive.


Except for that non-Retina one. That's still old and busted.

Apple updates their MacBook Pro lineup with better prices, faster product




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Just as the interwebs has predicted, Apple has today released a slightly refreshed updated MacBook Pro lineup, bringing some slightly better prices, faster processors, and more memory for nearly all of Apple’s MacBook Pro configurations.

The MacBook Pro with Retina Display has seen updates in both their 13″ size as well as their 15″ size; for $1299, customers can now get their hands on a notebook with a 2.6 GHz dual-core i5 processor, 8GB of RAM, and a 128GB solid state drive. Customers can upgrade to 256GB of solid state storage for an additional $200, or for $1799 they’ll upgrade to a 2.8 GHz dual-core i5 processor as well as 512GB of solid state storage.

The 15″ models get similar upgrades, with the base $1999 model seeing a bump to a 2.2 GHz quad-core i7 processor as well as 16GB of memory, twice as much as before at this same price point. The high end 15″ model gets a price drop to $2499, and now carries a 2.5 GHz quad-core i7 processor, the same 16GB of memory, and 512GB of solid state storage. These are all the same Haswell based processors as before, but with slightly faster clock speeds – each option bringing with it about 200 MHz of extra speed.

The lone remaining non-Retina option, the base model 13″ MacBook Pro, remains – unfortunately – completely unchanged. We’ve got the same old, two year-old processor – the same mechanical hard drive based storage options – and the same amount of memory. What is changed their is a new price. Apple has decided that the 13″ MacBook Pro, which the customer sees as a popular machine for “Windows switchers”, gets a price drop to $1,099. Still fairly pricy for what you’re getting, but let’s be honest here – if you’re interested in a Mac, you should really only be looking at the MacBook Air lineup or the MacBook Pro with Retina Display lineup.

Source: Apple


Nothing crazy

Apple could be upgrading the MacBook Pro lineup tomorrow




Good news, fellow laptop connoisseurs. If you’re looking to get your hand on a MacBook Pro but have been feeling a little lukewarm about purchasing a 13″ or 15″ Retina model given that they haven’t been upgraded for a whopping 279 days, your wait is finally over – maybe. According to both sources at Apple Retail Stores as well as a Chinese Apple rumor site MacG.co, Apple will finally be updating both their 13-inch and their 15-inch Retina MacBook Pros tomorrow, stuffing a faster processor and more RAM into the familiar chassis.mbp_retina_late_2014_chart-800x600

According to the rumors, the low-end 15-inch model will be getting a boost to a 2.2 GHz Intel Core i7 processor with a standard of 16GB of RAM, while two higher end 15″ MacBook Pro models will also be getting processor boosts of 200 MHz each.

If that doesn’t sound like much, that’s because it’s not; Apple is likely using this as a stopgap solution to bring some fresh air into the lineup as they await for Intel to ready the real next course meal, the company’s Intel “Broadwell” processor family. Broadwell represents a significant architectural improvement over the company’s current “Haswell” based offerings, however Intel has delayed release of those particular chips for quite some time now, seriously limiting what Apple’s able to provide with an updated MacBook Pro.

At the end of the day, if you’re waiting for a real update – this might not be enough for you. But if you’re happy with some extra RAM and a little bit of extra wiggle room in terms of raw processing power, the MacBook Pro lineup is still one of the best in class.

Source: MacRumors, MacG.co


To be replaced with a Retina model

Apple could be ending production of non-Retina 13-inch MacBook Pro




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According to sources associated with DigiTimes, Apple is slated to be ending production of the base model, non-Retina 13-inch MacBook Pro (you know, the one without the Retina display and with a DVD drive) as the company continues their move to integrate Retina displays across their entire product portfolio. The company had previously discontinued the sale of the non-Retina 15-inch MacBook Pro display nearly a year ago.

According to Digitimes, Apple is planning on replacing the model with a Retina equipped model with a similar price point. In order to achieve that, Apple would need to drop the price of a Retina MacBook Pro by over $100 – something that may only just be possible as the production cost of these displays go down to a more affordable level.

If Apple were to truly discontinue the non-Retina MacBook Pro entirely, that would leave just a couple of products with low resolution displays across Apple’s entire portfolio. Notably, the iPad 2, iPad mini, MacBook Air, iMac, and Cinema Displays are still offered in non-Retina models.

Source: DigiTimes


Comes in both 15" and 13"

Apple announces new MacBook Pro with Retina Display models




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Just as we assumed, Apple has announced updates to their MacBook Pro with Retina Display family, giving the notebooks Intel’s latest Haswell and Crystalwell processors. Along with the new processors, Apple has tricked out the new MacBook Pros with improved battery life, improved dedicated graphics for the 15″ MacBook Pro, faster 802.11ac wi-fi, Thunderbolt 2, and faster flash storage and OS X 10.9 Mavericks pre-installed.

Apple has also confirmed that they have lowered the price of their Retina based MacBook Pros, lowering the price of the 13″ model to $1299 and the price of the 15″ model to $199. Each size of course is available in multiple configurations available built to order on Apple’s website, and each model MacBook Pro with Retina are shipping starting today.

Of particular note, Apple has apparently dropped their previous-generation MacBook Pro lineup – you know, the ones without Retina displays. Pour one out for the DVD drive.


Under an hour to go

Reminder: Apple iPad Special Event taking place at 1PM Eastern




1395168_617923418244005_1426610576_nAs if you needed reminding, but here goes nothing – Apple will be beginning their October 22nd iPad Special Event in less than one hour now at 1PM Eastern, 10AM Pacific. If you’re getting an innate sense of dejavou, you’re not alone – Apple just held one of these a little over a month ago to announce the iPhone 5s and iPhone 5c.

But if all the rumors were right – and we suspect that they were – we’ll be looking at a very iPad-centric keynote today. All signs are indicating that it’s a-go for a dramatically redesigned fifth-generation iPad, which should take design cues from last year’s iPad mini with a thin, dramatically reduced in size body. We also suspect we’ll see the announcement of Apple’s new A7X processor, which will be powering the iPad 5.

The most recent rumors all indicate that Apple will also be announcing the much anticipated second generation iPad mini with, yes, a Retina Display. It’ll have the same 2048 x 1536 resolution as the iPad 3, 4, and likely the 5, however the body and design is likely to remain relatively unchanged this year. What is up for contention is what SoC this iPad will use – there have been rumors that both the iPad mini and the iPad 5 will be gaining Touch ID, which would mean that the iPad mini would have to come equipped with a current generation A7 or A7X processor due to the SoC’s “secure enclave” – however, that would mean that the new iPad mini is skipping an entire generation, as the current iPad mini comes equipped with only an A5 processor.

Apple is likely to also talk a little bit about their notebook lineup, with the MacBook Pro line in particular looking very ready for an upgrade. We don’t expect to see anything dramatic here – a price decrease for the Retina MacBook Pros might be in order, and all models are likely to see a fairly significant upgrade to an Intel Core i7 Haswell architecture. Apple will likely also take this chance to officially announce that their new Mac Pro professional desktops are now on sale.

We’ll be here covering the event live, so be sure to check back throughout as the excitement unfolds!


Get more bang for less buck

Apple updates MacBook Pro specs and prices, drops price of MacBook Air




Apple’s line of notebook computers are quite obviously in a state of transition, with the MacBook Pro line being split in two – the traditional unibody design that we’ve all used and abused since 2008, and their newer line of Retina MacBook Pros. The one dividing factor between the two (beyond the screen, of course) was the relatively high entry price of the Retina MacBook Pro line – but things got a little better today as Apple has moved to both update the processor as well as lower the price of their Retina Pros.

The move affects both the 13-inch Retina MacBook Pro as well as the 15-inch Retina MacBook Pro. The new lineup is as follows:

  • 13″ Retina MacBook Pro w/ 128GB SSD – $1499 (down from $1699)
  • 13″ Retina MacBook Pro w/ 256GB SSD – $1699 (down from $1999)
  • 15″ Retina MacBook Pro w/ 2.4 GHz Core i7 (up from 2.0 GHz Core i7) + 256GB SSD – $2199
  • 15″ Retina MacBook Pro w/ 2.7 GHz Core i7 (up from 2.6 GHz Core i7) + 512GB SSD + 16GB RAM (up from 8GB) – $2799

Apple has also lowered the price of their 13″ MacBook Air (256GB SSD) from $1499 to $1399.

These updates are likely interim updates as Intel prepares for the launch of their next generation Core i7 chips, codenamed Haswell. Haswell is currently expected to launch late Spring/early Summer.


Apple introduces new iMac, new Retina MacBook Pro 13″




Today wasn’t all about the iPad – not by a long shot. Today Apple also introduced significant upgrades to two of their most popular computers, each with a beautiful (and, in typical Apple fashion, outrageously thin) all new design.

First up is the iMac. If it was thin before, it’s now practically anorexic – the new iMac is 40% thinner than the iMac it replaces and is significantly lighter as well. The new iMac comes with a powerful 2.7 GHz Intel Core i5 chip, which is upgradable to either a 2.9 GHz Intel Core i7 or a 3.2 GHz Intel Core i7. The new iMac also comes with what Apple is calling a “lamented” display, which they claim is significantly less reflective as well as gives the illusion that text is popping right out on top of the screen, rather than underneath the glass. It comes with 8GB of RAM, 1TB HDD, and an NVIDIA GeForce GT 640M graphics card standard. Apple also announced a new software solution for invisibly combining an SSD drive and a traditional hard drive, offering unprecedented storage while still retaining most of the speed of a SSD. It comes in a 21.5″ model at $1299 and a 27″ model at $1799.

Next, Apple of course released the rumored Retina MacBook Pro 13″. Think the old Retina MacBook Pro 15″, size it down, and there you go. It’s got a 2560 x 1060 native resolution at 227 PPI and runs at either a simulated 1680 x 1050 or 1440 x 900. Inside is a 2.5 GHz Intel Core i5, which is upgradable to either a 2.3 GHz or a 2.5 GHz Core i7. 8GB of RAM is standard, as is a 128 GB SSD – though you can bump the SSD up to 256 GB. Pricing starts at $1699, as expected.

Apple also gave the Mac mini a much deserved spec bump. It’s now got a 2.5 GHz Core i5 standard, which can be upped to a 2.3 GHz quad-core Core i7 – a quad core being a first for the Mac mini. It’s also got a 500GB or a 1TB HDD, an Intel HD Graphics 4000 graphics card (yes, integrated), 4GB of RAM (upgradable to 8GB or 16GB) and a thunderbolt port. Pricing remains at $599 or $799.

Both the iMac and the Retina MacBook Pro 13″, as well as the Mac mini, are now available to order and are shipping soon.

 


What to realistically expect at Apple’s iPad mini event tomorrow




The new iPad mini is coming tomorrow. That, at this point, is a cold hard fact. What we’re not so certain about however is what we can realistically expect to see at the event tomorrow. There are a whole bunch of oft-quoted rumors, some of which are clearly bologna, and some of which we’re pretty certain about. In this post, we’re only concerned with those rumors that are not only likely, but also nearly certain.

Want to know more? Just click the “Read More” button.


Apple sends out invites to iPad mini event on October 23rd




Confirming literally months of rumors and speculation, Apple has today sent out invites for the recently rumored (and essentially confirmed) October 23rd special event, writing on the invites that they have a “little more to show you”. I don’t know about you, but the first thing that instantly jumped to my mind when I saw the invite was how “little” parallels perfectly with what we’re all expecting – a little iPad.

Apple is rumored to be announcing both the iPad mini and the 13″ Retina MacBook Pro at the event. Recent rumors have also suspected that Apple might be using the keynote to announce updates to their Mac mini and iMac line, though we can’t yet confirm the accuracy of those statements.

We’ll be sure to cover all of Apple’s announcements as they come in – stay tuned!

Source: The Verge


13″ Retina MacBook Pro coming next week too?




Normal disclaimer applies – Apple rumors are fickle things. Nobody can ever be sure of what Apple’s future plans are. We generally only comment on rumors that we believe to have some merit, but always take this with a grain of salt.

AllThingsD and 9to5Mac are both reporting that sources from within Apple have revealed that Apple will be doing more than just announcing the iPad mini at next Tuesday’s Apple event – they’ll also be revealing one of the most desired potential products of the year, the 13″ MacBook Pro.

According to AllThingD’s report on the matter, the new MacBook Pro will have a Retina display with a 2560×1600 resolution. The design is said to simply be a smaller version of the 15″ Retina MacBook Pro’s thin, flash-storage based design.

AllThingsD has an exceptional accuracy rate and tends to only report on stories that they have tremendous faith in, so there may something to be said about their information.

Apple is expected to announce their October 23rd special event very soon, and we’ll be sure to keep you updated with what to expect as time grows nearer.

Via: MacRumors
Source: AllThingsD


Some Retina MacBook Pros having issues with ghosting




Though the new MacBook Pros with Retina displays have seen some pretty great reviews, looks like it’s suffering some early-run problems, just as most major releases do these days. This time around we’re seeing customers complain of what’s called “ghosting” occurring on their new high resolution displays. What happens with ghosting is the monitor has issues with image retention, keeping a “ghost” of whatever’s been on the screen recently lingering in the background.

There’s a large thread growing on Apple’s official Support Communities with more and more people confirming the issue, as well as multiple pictures popping up showing just how bad the issue is (including the one above). It reportedly happens after just 20-minutes of use, which is a surprisingly little amount of time for any display with this issue.

Apple is reportedly replacing any computer that a customer reports as having this issue, so if you’re somebody who seems to be affected you should probably either call up Apple Support or visit your local Apple Store if you’re lucky enough to have one within driving distance.

Via: TheNextWeb