Posts with tag MacBook

Graphics card failures, angry customers, and a class action lawsuit

I’m part of the #mbp2011 club – MacBook Pro models sold in 2011 are dropping like flies




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If you’re the proud owner of a 15″ or 17″ MacBook Pro, take note; if you purchased your beloved MacBook Pro in 2011, keep an extra careful eye on your precious cargo. We’re over 750 pages into a post on Apple’s own Community Support forums, hundreds of Twitter posts later, and countless cases of defective MacBook Pro logic boards later, it’s become apparent to – well – just about everybody paying attention that there’s something wrong with these machines. Thousands have revealed that their 15″ or 17″ MacBook Pro, purchased in 2011, have suddenly just… stopped working; including my own. The root of the problem apparently lies within these notebook’s graphics cards, which are integrated into the logic board.

The signs vary slightly, but just about every time inevitably lead to a single solution – replacement of the entire logic board. I was working on my three year old notebook like normal yesterday when all of a sudden the screen went white. Thinking it was nothing but a system crash, I held down the power button and turned the machine back on – only to be greeted by the familiar Apple logo distorted, with the entire screen covered in a putrid shade of green. What’s worse, upon booting the operating system my entire notebook crashes nearly every single time; for an entire day now, my only solution has been to run the machine in single user mode… which is hardly a solution at all.

Browsing through Apple’s own support community reveals that others have similar issues ranging in severity. Some notebooks appear to work fine for a couple of minutes, booting up and allowing the user to work without a problem, until the graphics of the machine suddenly gets distorted leading to a lockup. Another common one sees the notebook working when the operating system is forced to only recognize these notebook’s integrated Intel graphics using a tool such as gfxCardStatus, however this solution didn’t work for me. One unlucky MacBook Pro owner has seen four of these 2011 MacBook Pros see logic board failures, suggesting that issues with these models may be more widespread than first believed.IMG_2976

The worst part about all of this isn’t even that Apple sold defective machines to customers for almost an entire year – though, that is pretty bad in and of itself – it’s that the company is now refusing to even acknowledge that there’s an issue. Despite a ton of pressure from customers, the support forum topic, and even an entire event dedicated to raising awareness on social networks by customers bitten by this bad Apple, Apple has remained silent on the issue – refusing to acknowledge a widespread issue nor issuing any sort of recall. Which means that, if you’re like me and the warranty is up on your MacBook Pro, you’re looking at a logic board replacement of around $750 just to get a laptop that, for all you know, could fail in a matter of weeks, months or just a few short years all over again.

In order to force Apple’s hand on the issue, a class action lawsuit has been launched against the company on behalf of owners of the 2011 MacBook Pro models effected, as well as owners of some other Mac models that might suffer similar issues. The lawsuit claims that Apple “had knowledge of the defect, yet willfully and intentionally decided to hide the defect, resulting in continuing damage to the Class.”

We’ve reached out to Apple for comment and will update this post with any response or information we might receive.


Nothing crazy

Apple could be upgrading the MacBook Pro lineup tomorrow




Good news, fellow laptop connoisseurs. If you’re looking to get your hand on a MacBook Pro but have been feeling a little lukewarm about purchasing a 13″ or 15″ Retina model given that they haven’t been upgraded for a whopping 279 days, your wait is finally over – maybe. According to both sources at Apple Retail Stores as well as a Chinese Apple rumor site MacG.co, Apple will finally be updating both their 13-inch and their 15-inch Retina MacBook Pros tomorrow, stuffing a faster processor and more RAM into the familiar chassis.mbp_retina_late_2014_chart-800x600

According to the rumors, the low-end 15-inch model will be getting a boost to a 2.2 GHz Intel Core i7 processor with a standard of 16GB of RAM, while two higher end 15″ MacBook Pro models will also be getting processor boosts of 200 MHz each.

If that doesn’t sound like much, that’s because it’s not; Apple is likely using this as a stopgap solution to bring some fresh air into the lineup as they await for Intel to ready the real next course meal, the company’s Intel “Broadwell” processor family. Broadwell represents a significant architectural improvement over the company’s current “Haswell” based offerings, however Intel has delayed release of those particular chips for quite some time now, seriously limiting what Apple’s able to provide with an updated MacBook Pro.

At the end of the day, if you’re waiting for a real update – this might not be enough for you. But if you’re happy with some extra RAM and a little bit of extra wiggle room in terms of raw processing power, the MacBook Pro lineup is still one of the best in class.

Source: MacRumors, MacG.co


Plus better battery life

Apple releases new MacBook Air models with faster processors, better price point




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While Apple is rumored to be saving some big hardware surprises for WWDC in June, Apple has just released one of its first hardware revisions of 2014; a new lineup of upgraded MacBook Air models. Featuring faster, more power-efficient Haswell ultra-low voltage processors and better battery life, the new MacBook Airs are also significantly cheaper: the basic 11″ model, which now features a 1.4GHz Intel Core i5 processor, now starts at $899. The new 13″ modle, which starts with the same processor, now starts at $999 – each $100 chapter than the less powerful models that came before them.

Apple is rumored to be significantly upgrading their lineup of Mac notebooks later this year, with a new 12-inch MacBook with a Retina Display, MacBook Air-like thin unibody design, and premium specifications is rumored to be coming at some point later this year, likely this fall. Apple is also rumored to be upgrading their lineup of Retina MacBook Pro notebooks, however that’s likely to be more of a spec upgrade akin to these new MacBook Air models at WWDC.

Source: Apple


New lottery system put in place

Apple announces WWDC 2014, will run June 2nd – 6th




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Apple has today announced that their annual developers conference, WWDC, will this year take place between the days of June 2nd and June 6th. While the company has previously put tickets on sale immediately and let the chips fall where they may, with the event selling out of thousands of tickets within just minutes, Apple has this year decided to even the playing field. Instead of continuing the first come, first serve model of the past, the company has instead adopted a “lottery system” that gives every potential attendee an equal opportunity to purchase tickets. To become eligible, you must register your interest – Apple will let you know if you got lucky enough to buy a ticket by next Monday, April 7th.

Apple typically uses WWDC as a platform to make announcements regarding both new software and new hardware, with WWDC being home to the announcement of various models of Mac computers, the iPhone 3G, iPhone 3GS, and iPhone 4, numerous versions of Mac OS X, and more recent versions of iOS. This year Apple is expected to announce a new version of their Retina MacBook lineup, Mac OS X 10.10, and iOS 8.

Interested? Hit up the source link below to try your luck with the company’s new lotto system. Who knows – maybe the odds will be in your favor.

Source: Apple


To be replaced with a Retina model

Apple could be ending production of non-Retina 13-inch MacBook Pro




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According to sources associated with DigiTimes, Apple is slated to be ending production of the base model, non-Retina 13-inch MacBook Pro (you know, the one without the Retina display and with a DVD drive) as the company continues their move to integrate Retina displays across their entire product portfolio. The company had previously discontinued the sale of the non-Retina 15-inch MacBook Pro display nearly a year ago.

According to Digitimes, Apple is planning on replacing the model with a Retina equipped model with a similar price point. In order to achieve that, Apple would need to drop the price of a Retina MacBook Pro by over $100 – something that may only just be possible as the production cost of these displays go down to a more affordable level.

If Apple were to truly discontinue the non-Retina MacBook Pro entirely, that would leave just a couple of products with low resolution displays across Apple’s entire portfolio. Notably, the iPad 2, iPad mini, MacBook Air, iMac, and Cinema Displays are still offered in non-Retina models.

Source: DigiTimes


Comes in both 15" and 13"

Apple announces new MacBook Pro with Retina Display models




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Just as we assumed, Apple has announced updates to their MacBook Pro with Retina Display family, giving the notebooks Intel’s latest Haswell and Crystalwell processors. Along with the new processors, Apple has tricked out the new MacBook Pros with improved battery life, improved dedicated graphics for the 15″ MacBook Pro, faster 802.11ac wi-fi, Thunderbolt 2, and faster flash storage and OS X 10.9 Mavericks pre-installed.

Apple has also confirmed that they have lowered the price of their Retina based MacBook Pros, lowering the price of the 13″ model to $1299 and the price of the 15″ model to $199. Each size of course is available in multiple configurations available built to order on Apple’s website, and each model MacBook Pro with Retina are shipping starting today.

Of particular note, Apple has apparently dropped their previous-generation MacBook Pro lineup – you know, the ones without Retina displays. Pour one out for the DVD drive.


Uses Haswell chips

Apple announces new MacBook Airs with all day battery life




macbookairAs expected, Apple has updated their line of MacBook Air notebooks alongside a new version of OS X today at WWDC. The new MacBook Airs appear the same on the outside, but include new Intel Haswell CPUs on the inside.

On top of all the performance improvements that comes along with Haswell, Apple has also updated the battery in the new MacBook Airs. Apple is boasting that the new MacBook Airs offer “all day battery life” – the 11″ model gets 9 hours of battery life, while the 13″ gets a whopping 12 hours of battery life. All new MacBook Airs are shipping now.


Get your Apple fix as it happens

Apple to livestream today’s WWDC keynote, starting at 1PM EST / 10AM PST




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In exactly one hour, Apple will begin their annual WWDC keynote event, which always brings a host of new goodies and toys for Apple faithful to ooh and aah over. This year, the stakes are higher than ever as Apple struggles to retain position as the dominant and most innovative force in the mobile industry. The company is expected to come out swinging today with the introduction of iOS 7, the long awaited redesign to Apple’s aging iOS operating system. And that’s not even mentioning Apple’s expected update to their desktop operating system, OS X 10.9, as well as an update to their Mac product line – and perhaps even more.

If all that sounds good to you, Apple’s inviting you to watch the event as it happens with an exclusive livestream. The event starts are 1PM EST / 10AM PST sharp, and is available here for Mac / iOS users, or on the dashboard of the Apple TV for those who prefer to watch it from the comfort of your home theater. (Sorry PC fans, Apple isn’t officially supporting Windows for this livestream.)

We’ll be covering the event live, so feel free to stick around for all the top stories in Apple as they develop!


Ladies and gentlemen, start your engines

Apple Store down ahead of WWDC keynote




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As per tradition, Apple has taken down the Apple Store prior to today’s WWDC keynote in anticipation for the launch of some brand new products that are expected to be announced today. Apple routinely takes down their online Apple Store prior to a major event in order to add the new products and make sure customers don’t purchase a product the company plans on replacing the day of an update – not to mention it’s a great way to build up hype for new products.

Apple is expected to be introducing a brand new version of both of its major operating systems, iOS and OS X, dubbed iOS 7 and OS X 10.9 respectively. iOS is said to be seeing a major redesign towards a new “flat” aesthetic as heralded by Jonathan Ive, while OS X is scheduled to see some updates for “power users” such as a new tabbed Finder, dual monitor improvements, and Mission Control enhancements. Apple is also expected to launch an update to their MacBook line.

You can check out a list of everything we realistically expect to see at WWDC today right here, so be sure to check that out!


Let's separate the haves from the have nots

What to realistically expect at WWDC 2013 next Monday, June 10th




wwdc_2013WWDC 2013 is Apple’s first major opportunity to build up the real excitement and fervor in the Apple community that has been missing for months now, and as such, expectations are at an all time high. Will Apple release a new iPhone? (No, probably not.) Will we see a totally redesigned iOS 7? Is Apple finally ready to launch that long awaited Apple television set?

As today is our final day of posting prior to Monday’s event, we decided the time was right to bring back our “What to realistically expect…” series of posts which we use to temper expectations concerning upcoming Apple events. (We also currently hold a 100% accuracy rate, for people concerned about that sort of thing.)

Click after the break to get to the juicy stuff – our reasonable expectations.


Get more bang for less buck

Apple updates MacBook Pro specs and prices, drops price of MacBook Air




Apple’s line of notebook computers are quite obviously in a state of transition, with the MacBook Pro line being split in two – the traditional unibody design that we’ve all used and abused since 2008, and their newer line of Retina MacBook Pros. The one dividing factor between the two (beyond the screen, of course) was the relatively high entry price of the Retina MacBook Pro line – but things got a little better today as Apple has moved to both update the processor as well as lower the price of their Retina Pros.

The move affects both the 13-inch Retina MacBook Pro as well as the 15-inch Retina MacBook Pro. The new lineup is as follows:

  • 13″ Retina MacBook Pro w/ 128GB SSD – $1499 (down from $1699)
  • 13″ Retina MacBook Pro w/ 256GB SSD – $1699 (down from $1999)
  • 15″ Retina MacBook Pro w/ 2.4 GHz Core i7 (up from 2.0 GHz Core i7) + 256GB SSD – $2199
  • 15″ Retina MacBook Pro w/ 2.7 GHz Core i7 (up from 2.6 GHz Core i7) + 512GB SSD + 16GB RAM (up from 8GB) – $2799

Apple has also lowered the price of their 13″ MacBook Air (256GB SSD) from $1499 to $1399.

These updates are likely interim updates as Intel prepares for the launch of their next generation Core i7 chips, codenamed Haswell. Haswell is currently expected to launch late Spring/early Summer.


Apple sends out invites to iPad mini event on October 23rd




Confirming literally months of rumors and speculation, Apple has today sent out invites for the recently rumored (and essentially confirmed) October 23rd special event, writing on the invites that they have a “little more to show you”. I don’t know about you, but the first thing that instantly jumped to my mind when I saw the invite was how “little” parallels perfectly with what we’re all expecting – a little iPad.

Apple is rumored to be announcing both the iPad mini and the 13″ Retina MacBook Pro at the event. Recent rumors have also suspected that Apple might be using the keynote to announce updates to their Mac mini and iMac line, though we can’t yet confirm the accuracy of those statements.

We’ll be sure to cover all of Apple’s announcements as they come in – stay tuned!

Source: The Verge